Documentation

Complete guides to help you get up and running with OrderMAX. From setup to advanced features for special orders, work orders, and purchase orders.

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Work Orders

Complete guide to creating and managing work orders, repairs, and service orders from Shopify POS.

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Special Orders

Learn how to take special orders for out-of-stock items, custom products, and vendor orders.

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Purchase Orders

Create purchase orders for vendors, track shipments, and manage receiving inventory.

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Quick Start Guide

New to OrderMAX? Follow these steps to get started quickly.

1

Install the App

Install OrderMAX from the Shopify App Store and complete the initial setup.

2

Configure Settings

Set up email notifications, inventory settings, and order type preferences in the Settings panel.

3

Create Your First Order

Try creating a work order or special order from Shopify POS or the admin panel.

4

Set Up Vendor Contacts

Add vendor contact information to streamline purchase order creation and communication.

Features Available Across All Order Types

Key capabilities that work with work orders, special orders, and purchase orders

📱 POS Integration

Create and manage all order types directly from your Shopify POS device - iPad or Android tablet.

💰 Payment Tracking

Accept deposits, partial payments, or full payments. Create Shopify draft orders for seamless payment processing.

📧 Customer Notifications

Automatically notify customers via email when order status changes. Fully customizable notification settings.

📊 Status Tracking

Track order progress with detailed status updates and complete history logs for every status change.

🔍 Search & Filter

Quickly find orders by customer name, order number, status, priority, or date range on both POS and admin.

📝 Notes & Details

Add internal notes for staff and customer-facing notes that appear on invoices and communications.